FAQs
Frequently Asked Questions
Have questions about your stay at Victorian Venue Hotel? We’ve gathered answers to some of the most frequently asked questions to help make planning your visit as easy as possible. From check-in times to room amenities, find everything you need to know right here. If you have further questions, feel free to reach out to our team!
What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.
Do you offer airport shuttle services?
Yes, we offer airport pick-up and drop-off services for your convenience. Please let us know in advance if you’d like to arrange transportation.
Are pets allowed at Victorian Venue Hotel?
For the comfort of all guests, pets are not permitted at our hotel.
Do you have Wi-Fi available?
Yes, high-speed Wi-Fi is available throughout the hotel, free of charge, for all guests.
Are extra beds or cribs available?
Yes, extra beds and cribs are available upon request and subject to availability. Additional fees may apply, so please inform us when booking if you need one.
Can I book tours or activities through the hotel?
Absolutely! Our concierge can help arrange tours, activities, and transportation to popular Kathmandu attractions. We’d be happy to help you plan your excursions.
How far is the hotel from Kathmandu’s major attractions?
Victorian Venue Hotel is located close to major attractions like Pashupatinath Temple, Boudhanath Stupa, and Thamel. We’re happy to assist with transportation or provide information on nearby sights.
Do you have parking facilities at the hotel?
Yes, we offer complimentary parking for all guests. Our parking area is secure and monitored to ensure the safety of your vehicle.
Are there facilities for guests with disabilities?
Yes, we are committed to accessibility. Our hotel has rooms and facilities designed to accommodate guests with disabilities. Please inform us of any specific needs when making your reservation.
Can I make a special request for my room?
Absolutely! We welcome special requests for amenities, bed arrangements, and other preferences. While we can’t guarantee all requests, we do our best to accommodate them.
Is there a cancellation policy for bookings?
Yes, our cancellation policy varies depending on the booking rate and season. Generally, we allow free cancellations up to 48 hours before check-in. Please check your booking details or contact us for more information.
Do you provide laundry services?
Yes, we offer laundry and dry-cleaning services for guests. Simply contact the front desk to arrange for laundry pickup from your room.
Are there dining options at the hotel?
Yes, our on-site restaurant offers a variety of local and international dishes. Room service is also available for your convenience.
Do you have meeting or event spaces?
Yes, we provide flexible meeting rooms and event spaces equipped with audio-visual technology. Our team can help you organize events of various sizes. Contact us for more details.
Book Your Stay Today
Ready to experience Victorian Venue?
Secure your room now for an unforgettable stay in Kathmandu.